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Return Policy | Real Deal Consignment

Return Policy

At The Real Deal Consignment we want you to be happy with your item. If it’s not up to your standards, simply return it for an exchange or refund, within 7 days of receiving your shipment. Please email us at sales@realdealconsignment.com to let us know you have an issue so we can prepare for your return. In the subject line please put ‘Return.’ All return items must have original tags attached. That includes our ‘Real Deal’ return tag along with any designer tags if it’s a ‘new with tags’ item. The item must be in the same condition as it was when received. If an item is missing its tags it will not accepted for a return. Shipping is nonrefundable. Please note there are no returns on jewelry, small accessories or Real Deal Sale items, as they are Final Sale. Please ship your return(s) to:

  • Real Deal Consignment
  • Attn: Returns
  • 337-1641 Lonsdale Ave.
  • North Vancouver, BC
  • Canada V7M 2J5